Ways To Fix Outlook Not Receiving Emails Issue
The outlook is one of the first webmail services of Microsoft in the world. Outlook email allows users to receive an email, send messages and much more. However, sometimes we are unable to receive the new emails and this causes us a lot of problems. If you are facing this issue and want to know how to fix outlook not receiving emails then the ways are provided below.
Resolution For Outlook 2010 And Later Versions
To resolve this behavior, create a new Send/Receive group in Outlook:
Check If Your Account Is Blocked
Your account might become temporarily blocked or locked for a short period of time if Outlook detects any uncommon activity, such as unusual logins. You can recover your account after conducting a few safety measures. The Microsoft team locks the account to protect the user from fraud and malware that are incredibly prevalent on the internet.
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Desktop Alert For All Emails In All Folders
Outlook will only display New Email Desktop Alerts for messages that are received in the default Inbox folder of your account. When you are moving your emails to a different folder by a message rule, you will not get this alert.
To get an alert for all new messages see the section Configure the Mail Alert to monitor al folders not just the Inbox of the guide Creating a permanent New Mail Desktop Alert.
Extra Tip!If you also want to see an overview in Outlook of all your new emails that were delivered to all your folders, I can highly recommend creating a Todays Unread Mail Search Folder.
Fix 4 Check The Blocked Senders And Safe Senders In Outlook
Follow the steps below to check if you have set up the blocked sender addresses that can trigger the not receiving emails in the Outlook issue.
Step 1. Click on the Settings icon and select View all Outlook settings option.
Step 2. Go to the Mail tab on the left pane and select the .
Step 3. Select the blocked address of senders and click on Remove > Save. If the blocked senders address is not listed, you can add them to the Safe sender’s list. Enter the email address, and then click on Add > Save.
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Fix 2 Check The Junk Email Folder
Its necessary to check your junk email folder. This is because you could have received the emails, but Outlook marked it as junk instead.
Step 1. Go to the Outlook.com folder list and click on the folder to check if there are any missing emails.
Step 2. Right-click the not receiving emails and select the option from the context menu. Now, the emails will be moved to the inbox automatically.
Tip:Action > Junk E-mail > Mark as Not Junk
Remove Unnecessary Email Rules
Outlook rules are made or set to automate a lot of email-related tasks. If there is a rule linked to your received emails, it might deliver your emails to a different folder or even make them disappear from your inbox. You should check which rules you have active on Outlook and make sure that no rule is resulting in you not receiving your emails, and if you find any rule like that, you should disable it to resolve the issue. To check the rules section in Outlook:
Step 1. At the top of the Outlook window, you’ll find a “File” tab. Click on it.
Step 2. Then click on the tab labeled “Info” and select “Manage Rules & Alerts“.
Step 3. All the rules that you had created for your emails will show under “Email Rules“. Then locate the rule that affects your incoming email and uncheck the box next to it. This should disable the rule, and then you should begin receiving emails in your inbox.
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The Isp Or Network Firewall Blocks Connections To Smtp Server
Resolution: Check that if your ISP/ network admin can give an optional SMTP server to use for the POP or IMAP account.
Use A New Outlook Profile
If you still don’t receive new emails in Outlook after trying the above, there might be an issue with your Outlook profile. Outlook profiles can sometimes become corrupt.
One quick way to get around Outlook profile issues is to discard the old profile and use a new one. This only requires re-configuring your email account and shouldn’t take more than a few minutes.
Keep your email account settings handy, as you’ll need them in the following steps:
Related: How to Archive Emails in Outlook
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Check The To Address Line
Make sure that the email addresses of the people you are trying to send to are formatted correctly. If you try to send a message to an incorrectly typed email address, an error message will appear.
For example, if you accidentally leave off “.com” from an email address, you will receive an error similar to this:
Solution 1: Check Automatic Refresh Feature
Outlook refreshes all the folders automatically, but when you are not receiving new emails there are chances Outlook has stopped refreshing or the auto-refresh feature has been disabled. Therefore, go to the Send/Receive Group settings > > turn on the automatic refresh option. You can even set the frequency of refresh such as 2-5 mins.
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Why Is My Outlook Not Receiving Emails
Outlook is a widely used email server and application management tool released by Microsoft. It provides you with reliable and convenient support for email management. However, sometimes you may encounter various errors such as Outlook not responding, Outlook stuck on loading profile, and the one discussed here.
The Outlook not receiving emails issue can be caused by many factors. To fix this vexing issue smoothly, lets explore what causes this Outlook issue first.
- Unstable network connections or unavailable Outlook service.
- Your emails are marked as junk files improperly.
- Your account is blocked.
- Your emails arent stored in the main inbox or the inbox is full.
- Outlook profile gets corrupted.
- Connect too many email accounts to your Outlook account.
How do I fix Outlook not receiving emails? Please keep reading on.
Why Outlook Not Showing All Email: Explore The Reasons
If users are not getting all the emails in their Inbox, there could be two things. Either the Inbox is not syncing real-time and not downloading emails from the server or, the inbox is not showing the emails that already reached it. Now we will know the reasons for both cases.
- Unstable Internet connectivity: If the Internet connection is unavailable or unstable, the email will not get synced in Inbox.
- Power cut or software conflict: Take anti-virus applications or sudden power cut into consideration as factors that are not allowing emails to get downloaded.
- Auto Archive Settings: The Auto Archive settings of Outlook can archive older emails in a different folder. This might cause Outlook Inbox not showing all emails error in Outlook 2016.
- Outlook Folder View Settings: If the filter in Outlook view settings is turned on, users will not be able to view all emails in Outlook Inbox.
- PST File Corruption due to Large Size: If the PST file reaches its size threshold, it might get corrupted and give rise to this error.
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Solution : Check The Blocked Addresses
If you block a user, neither you can send to nor receive emails from them. Therefore, whenever you are not receiving messages from particular users, check the blocked address list in Outlook and unblock them to continue the communication. for this:
- Go to Settings> > View all Outlook Settings
- Select Mail> > Junk email
- Check the Blocked senders and domains and Remove the address from there.
Enable Pop Access In Outlookcom
Outlook.com disables POP access by default for so the first step is to enable it.
Log in to your Outlook.com account.
Go to Settings.
Select View All Outlook Settings.
Select Mail > Sync Email.
Scroll to the POP and IMAP section.
Under Pop options, select Yes.
Select Let apps and devices delete messages from Outlook if you want to avoid using Outlook.com to delete the emails permanently.
Close the Settings window.
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Incorrect Pop Or Imap Settings In Outlook
Microsoft Outlook not receiving emails, the incoming/outgoing and port number plays an important role, Thus, it is required to check the account settings.
Sometimes incorrect POP or IMAP settings bring interruption for receiving email messages.
To check the account settings and to fix Outlook sending and receiving issues.
- POP and IMAP Account Settings dialog box appears I recommend to reenter all the credentials sometimes the credential like POP and IMAP mismatch encounter the problem.
#Your Name: Senders name that they would like to appear on emails
#Email Address: Your full email address
#Account Type: POP3 or IMAP
#Incoming mail server: For POP or IMAP accounts details
#Outgoing mail server : For POP or IMAP accounts details
#User Name: Your email account username
#Password: Your email account password
Delete The Outlook Cache
Removing the cache in Outlook doesn’t delete emails, contacts, or other useful information. Outlook automatically makes new cache files when you open it.
Save any work and close Outlook.
Press Windows key+R.
In the Run dialog box, enter %localappdata%\Microsoft\Outlook and press Enter.
Double-click the RoamCache folder to view the cache files.
Back up the cache files to another folder or external hard drive so that you can restore the files if something goes wrong.
To delete the cache files, press and hold the Shift key while selecting all of the files. Then press the Delete key, or right-click the highlighted files and select Delete.
If you’re prompted to confirm the deletion, press Yes.
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Add A New Outlook Profile
Theres also the possibility that your Outlook profile has somehow become corrupt. If this happens, there can be errors that affect the functionality of your emails. Creating a new Outlook profile is very simple:
- #1 On the Outlook program, click on File > Account Settings > Manage Profiles.
- #2 Next, go ahead and click Show Profiles and press the Add button.
- #3 Enter a profile name, and once you press Ok, enter your email account details.
- #4 Restart Outlook and once more, click the File menu and go to Account Settings > Change Profile.
- #5 Outlook will restart again, but this time, it will ask you to select a profile. Choose your new profile and Outlook will then set it up for you to access.
This doesnt mean youll be using a different email address. Youll simply be creating a new profile within the Outlook program which will reset your preferences and clear any errors. Doing this when Outlook not receiving emails will not delete any of the emails on your account. Your emails will download again after you create the new profile!
Outlook Is Crashing Due To Antivirus
There come many times when an Antivirus plugin in Microsoft Outlook creates a barrier for the incoming server. In this condition, users should follow the guideline of Antivirus manufacture to enable error-free compatibility among antivirus and Outlook email clients. Several trusted antivirus companies provide proper guidelines on their official websites for the same.
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Outlook 2016/365 Not Receiving Emails Create A New Profile
The problem of not receiving Outlook emails can occur if your Outlook profile is corrupted. To fix this, you will need to create a new profile and set it up with your email account. The process to do this is quite straightforward.
Step 1. In Outlook, click on File and then navigate to Account Settings section.
Step 2. Once there, navigate to Manage Profiles > Show Profiles and then click on the Add button.
Step 3. Now in the Profile Name box, input a name for your new profile and then click OK to save it.
Step 4. Follow the on-screen instructions to set up your newly created profile with your email account. Once everything is configured, restart Outlook.
Step 5. Then navigate to File > Account Settings > Change Profile.
Step 6. Now click on the OK button when the Outlook Will Close message appears.
Step 7. Restart Outlook and then choose your newly created profile from the Profile Name list and click OK to confirm your action.
Is Outlook Not Sending Email Learn Everything Is Here
When you see that your Outlook account is not sending emails, you need to make some changes in the settings to find out the immediate solution. It could be something a bit more complicated when you unable to find out the solution. It would be necessary if you walk through common troubleshooting steps that might be helpful for you to resolve Outlook problems and especially when Outlook is not sending an email. This is the article for all those users who are facing trouble while sending or receiving emails and they are not able to manage their account simply. If you are really facing this kind of trouble, there might be many reasons that are pretty necessary to know to resolve the problem soon. Therefore to narrow the cause of the Outbox stuck emails and in order to fix this kind of trouble, you are required to send and receive emails operation that comes using the settings. In order to fix the problem, you need to first check out the internet connectivity is going on good or not. If you are having internet service, you can have basic guidance of the settings that you can check simply. Apart from that, you can check out the email address and password when you go for the settings and then make sure you are able to attach the file and sending it to the clients. But if you are unable to find the details, you need to start the troubleshooting task that is on at 24 by 7.
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