Solution 4 Enable Automatic Sync
As you can guess from the features name, it allows you to automatically sync your mail across all your devices. Automatic sync should be enabled by default, but in case it isnt, lets check it out:
Check The Email Storage Space
If you dont have any remaining storage space in Gmail, you are not going to receive any emails. To check the storage space you have, go to your Google Drive and you will see the available storage space on the left side of the screen. If you are about to cross the free limit, you can buy more storage at any time. The maximum free storage space provided by Gmail is 15GB.
If you dont want to buy the storage space, you can clear up the clutter from your email account to allow entry to new emails. Remove the emails from the bin that are of no use to you.
Why Cant I Receive My Email
If youre able to send emails but not receive them, there are a few things that can be causing this issue. Before contacting us, try the following:
- To send and receive email, the proper server must be identified in your email settings. For more information on servers and other settings, see How do I set up an email account?
- Your full email address must be entered as your user name, including .
If you still cant receive emails after verifying everything above, contact technical support.
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Ensure Automatic Email Sync Is Enabled
Most email clients have automatic sync enabled so you can receive emails without any delays. However, if you have changed any settings pertaining to email sync, that can affect how apps sync your emails.
You can check if this is why your emails aren’t syncing by enabling the auto-sync option in your email app. The app should then automatically look for new emails and let you know when a new message arrives.
You can enable auto-sync from the settings menu of your email app. Here we show how to do it in Gmail, but the steps should be similar for most other email clients:
Use A Different Browser
If you still havent found your email by now, then try using a different browser. Gmail only officially supports four browsers, so opening it on any of those should yield the best results.
You can open your Gmail on:
- Google Chrome
- Microsoft Edge
Similarly, if youre using the Gmail app on your phone, then try opening Gmail in your phones browser. Sometimes the Gmail app can run into problems, especially when it comes to syncing and receiving emails in real-time.
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Check Your Spam Folder
Dont forget to check your spam folder! Google automatically filters some emails to spam, so the email youre expecting may be over there. Its on the left-side corner of your screen when you open the Gmail website or application. If your antivirus has an email filtering feature, then chances are the email youre expecting is either here or in the trash.
Clear The Cache And Data For Your Email App
Like all apps on your device, your email app saves data and cache files on your phone. While these files don’t normally cause any issues, it’s worth clearing them to see if that fixes the email sync issue on your Android device.
Deleting data and cache files won’t delete your emails your emails are stored on your email provider’s server. To clear cache:
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Enable Gmail Sync In The App
It happens mostly on smartphones that your phone is trying to in optimal stage to save battery, data/internet, and hardware usage. However, the smartphone will disable the Sync Gmail option in your Gmail app on Android or iPhone. to Enable the Gmail Sync manually to get new emails:
That is it, mostly when your option on Android phones is set to save internet data while sleeping and other conditions. You will face the same issue and Gmail wont get any emails until you turn on the email sync. 100% this will fix the Gmail is not receiving or getting new or old emails.
Clear Your Google Storage Space
Plenty of us are guilty of hoarding messages and files that we don’t need. If your inbox is filled with old emails, you run the risk of running out of storage space.
Go through your inbox to delete large files from your account or to help free up space. If you want more space to save your emails, you can also upgrade your storage plan.
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Arent You Receiving Emails On Your Gmail Account Heres The Fix
Gmail is undoubtedly among the leading email service providers in the world. With over 1.5 billion active users, Gmail is consistently maintaining the top rank when it comes to the availability of unique features. However, instances occur, when just like other email service providers, Gmail encounters some issues, and you stop receiving emails in your Gmail account. Ranging from browser-related issues and insufficient account storage to server-related issues and Gmail filters, there can be multiple reasons that restrict your Gmail account from receiving emails.
Here, we will discuss the underlying factors that trigger Gmail not receiving emails issues and will show you how to get rid of the issue in no time.
Gmail Not Receiving Emails? Heres Why!
Before we start with the troubleshooting of any issues with a Gmail account email, lets identify the various factors that are responsible for the error. This will help you deal with the issue both effectively and quickly. While there could be multiple reasons if youre not receiving any emails on the Gmail account, below-mentioned are the most common ones that restrict you from receiving emails on the email platform:
- Poor internet connection
- Server-related issues
How To Resolve If Gmail Isnt receiving Emails?
1st Method: Use an alternate web browser
2nd Method: Check if Gmail is down
3rd Method: Check the storage quota of Gmail account
Ways To Fix Gmail If You Are Not Getting Emails:
– Clear Google storage space:
If you are running out of storage space because your inbox is filled with old emails and you have stored lots of images and videos in your Google Drive, you are likely to stop getting emails.
In that case, clear some space by deleting unrequired large files, mail, spam, trash folders. You can also upgrade your Google storage plan. This might fix your issue and you will start receiving emails.
– Emails going to another folder
Gmail automatically filters emails into different folders. If you have stopped receiving emails in your inbox from a new sender, it is possible that Gmail has marked it as spam.
To find your mail, you can go to the spam folder and in case you find it, you can move it to the inbox by selecting ‘Report not spam’ or ‘Move to inbox’.
You can also check your trash folder. There is always a chance that you delete the email you are looking for accidentally.
– Check if the Gmail server is down:
When you are unable to receive emails on Gmail, you can check if the servers are down.
To do this, you can do a simple Google search or go to some website that helps detect if a particular service is not working. Downdetector is one such popular service that you can rely upon.
– Make sure you have an active internet connection:
You need an active internet connection to receive emails. If your internet connection is slow or weak, Gmail will have trouble receiving and loading emails.
– Disable firewall:
– Try Gmail on a different browser:
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Turn Off Email Forwarding
Email forwarding is a useful feature that forwards emails from one email address to another one automatically. If you have more than one Gmail accounts, you can turn on this feature to save your time. It may be possible that you have accidentally turned on this feature, consider disabling it.
To turn off the email forwarding feature in Gmail, follow the below-listed steps:
The Filters Can Cause Not Getting Emails On The Gmail
Some Gmail users cant receive emails due to the active filters. The active Gmail filters might be recognizing those emails as a spam or sending to another destination. Thats why emails are not coming into the gmails inbox.
So, you have to check the filter section and remove the gmail filters.
- Login to your Gmail account on chrome or any other browser.
- Click on the Settings, looks like the gear icon at the right top corner.
- A drop down menu will open.
- Press the See all settings from the menu.
- Click on the Filters and blocked addresses tab from the settings.
- Here you can find applied filters.
- Select the filter and press the Delete.
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Turn Off Or Configure Firewalls
Some antivirus software also includes firewalls that can also block Gmail emails. So, try removing antivirus utilities from the system startup, which will stop them from running when users start Windows.
Users can remove antivirus utilities from the system startup by right-clicking the taskbar, selecting Task Manager, clicking the Start-up tab, and selecting antivirus software on that tab.
Then click Disable to remove the antivirus utility from startup.
If users then receive Gmail messages after restarting Windows, the antivirus software must have blocked the emails when it was running.
Users can uninstall their antivirus utilities to ensure their firewalls dont block emails.
Alternatively, users can configure their antivirus utilities settings to stop them blocking emails as outlined within the article below.
Those are the most probable resolutions for fixing Gmail when users dont receive emails.
Users utilizing client software for Gmail emails might also need to check the incoming/outgoing server settings for those applications to ensure they receive the emails.
The problems that you users have reported regarding using Gmail can be extremely varied, including emails disappearing, or seeing the more common Something went wrong error.
Feel free to share your experience with us and if you have any suggestions by using the comment section found below this guide.
Send Yourself A Test Email
Another simple troubleshooting test you can do is by sending yourself an email. Try sending yourself two emails, one with a Gmail account and another one from another email service like Yahoo or Outlook. If you can receive emails from yourself, then chances are the emails you arent receiving are an isolated case.
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Solution 1 Update The Gmail App
Gmail for Android is still just an app. And android apps are bug-prone. So, when you stop receiving emails through Gmail, the first precaution you need to take is to check for app updates before proceeding with some more drastic measures.
If theres a problem inside the apps code, Google will surely address it sooner rather than later, so you should be covered. Just head over to the Play Store, and check for Gmail updates.
Connect To The Internet
It might seem obvious, but you need an internet connection to receive emails. If your internet connection is spotty or weak, Gmail will have trouble receiving and loading emails.
Take a speed test on your computer or phone to see if your connection is slow. And if the problems persist, disconnect from the internet and reconnect. You might also have to manually reset your internet router, or even try using another device to check your email with.
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Double Check Your Gmail Filter Settings
Filtering your emails is often a necessity, especially if you start receiving random spam emails from bots and advertisers. Unfortunately, its possible the email youre expecting to receive has been filtered as well.
The Gmail mobile apps settings are limited, so youre better off using your computer for this. If you dont have a PC, you can open Gmail on the browser app of your phone. Just make sure to tick on the Show desktop version option on your browser app.
On your PC:
If you unblocked or unfiltered any email address, then we recommend asking them to resend their email to you. Your Gmail account should now receive the email without a problem.
Check Gmail Storage Quota
If you are a user who sends and receives thousands of emails monthly. Then its time to check if you have reached the Gmail Free Storage Quota or not. According to Google any user has reached their free Gmail storage quota. They should not get any email until they permanently delete the old emails or buy a G-suit account with unlimited storage.
Bonus Tip: Somehow if you have reached the available 15GB of free storage quota then try deleting your old emails and empty the bin. You can immediately start receiving an email in your Gmail account.
To check your Gmail free storage sign into yourself or another account. Then have a look at the end of your main inbox, you will see this percent is out of 15GB. Have a look at the below reference screenshot.
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