What Is Outbox In Email

Outlook Not Sending Emails Stuck In Outbox

FIX! Email stays in the Outbox folder until you manually initiate a send & Receive

admin August 26th, 2020

Working with Outlook sometimes, you are unable to send or receive an email. This can be seen with many users. Are you getting irritated as you are receiving messages that state Outlook not sending Emails? If yes, then this is the article you are waiting for.

In this blog, I will provide a detailed procedure of the manual as well as alternative solutions.

How To Fix Outlook Outbox Not Sending Error

Outlook not sending messages from outbox is common among outlook users. although it might be a bit frustrating it shouldn’t be a big cause for worry. Getting your outlook to send messages without any obstructions mostly does not require any advance measures.

The steps to take might just involve simple routines that might have skipped your mind or some really basic operations.

Step 1 Try re-sending the message: Did your mail return unsent? You might want to resend the message again. This can be simply done by clicking sent items on the folder pane, double-clicking the message you want to resend then on the message tab click on the action, and then click resend the message. If you have tried this and the messages remain stuck in your outbox, then try out steps 2-5

Step 2 Make sure outlook is online: Emails cannot be sent offline, you need an internet connection to send any email. So you want to be sure your internet connection is on, you can do this by simply checking on your taskbar to see if connections are available.

In cases of fluctuations in the network check your outlook status bar which shows connected, trying to connect or disconnect as the case may be. Then you can adequately readjust to keep outlook online while sending your messages.

Step 3 Clear the stuck email: if your outbox is jammed with mails being stuck in it you can simply clear the stuck emails from outbox, then try resending your messages after the outbox has been cleared of stuck mails.

Resend The Email Message

When you compose and send an email, Outlook updates the emails status and places the email in your outbox. If you open that email while it is being sent, then outlook may change the status of that email but leave it in your outbox. The simplest fix to try when a mail has been left in your outbox unsent is to try to resend the email manually.

To do this click on your outbox folder, open the unsent email by double clicking the mail message and then select send. This will change the status of the email and Outlook will try to send the mail again.

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Going Offline To Free Email Stuck In Outbox

This is another sequence clear for all users. It will unblock your message in no time. The way you disconnect your mail client from the Internet may vary. Remember to restore the Online mode once the issue is resolved.

For versions up to 2007, go to menu File and pick Work Offline. All later editions are put in the disconnected state via the Ribbon tab. Just go to Send/Receive and pick the same option. Now you can restart the program and delete the outbox email message.

Emails Stuck In Your Outbox And Wont Send


    Having one or more emails stuck in your Outbox is an indication that your SMTP server settings may be incorrect, OR, your SMTP settings may be correct, but your current location could be blocking the port you are trying to use.

    Whether you use Outlook, Thunderbird, Apple Mail, Windows Live Mail, or any other email client, having emails refusing to leave your Outbox is one of the most frustrating things that can happen with email.

    The SMTP2GO service provides a solution for this problem by providing an SMTP server that works from any location in the world.

    Solve these common sending errors:

    • Cannot find the e-mail server. Verify the server information in your account properties.
    • Outlook cannot connect to your outgoing e-mail server.
    • The message could not be sent because the connection to SMTP server X timed out.

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    Clear Cache And App Data

    Sometimes, the apps cache and data may be hogging the memory and causing the emails to get stuck in the Outbox. Therefore, to fix the emails from getting stuck in the Outbox, you can clear the Apps cache.

    On Android

    If you are using Gmail on your Android device, you may follow these steps to clear the apps cache:

    1. Head to the Settings of your device.

    2. Go to Apps then tap on Manage apps.

    3. Locate and open Gmail from the list of applications.

    4. Tap on Clear data from the bottom of the screen.

    5. Now, select Clear cache and click on OK.

    On Computer/Laptop

    If you use Gmail on your Chrome browser on a PC or laptop, then you may follow these steps to clear Gmails cache on Chrome:

    1. Open your Chrome browser and click on the three vertical dots in the top-right corner of the screen and go to Settings.

    2. Click on the Privacy and Settings tab from the panel on the left.

    3. Now, go to Cookiesand other site data.

    4. Click on See all cookies and site data.

    5. Now, search mail in the search bar on the top-right of the screen.

    6. Finally, click on the bin icon next to mail.google.com to clear Gmails cache from the browser.

    After clearing the cache, you can try sending the emails from the Outbox and check whether this method was able to fix the email stuck in Gmail.

    What Is An Outbox

    Outbox is a temporary holding area where your composed messages are stored temporarily until your email client establishes a connection with the mail server and the recipient successfully receives your message. When you compose a message and hit send, the outgoing message moves to the Outbox until a secure connection with the configured SMTP server is available and successfully established. The message also stays in the Outbox if the connection is failed to establish or because of any internet connectivity issues. Until the message gets successfully delivered to the recipient, the message remains in Outbox. If the connection is lost, the email client will automatically try to resend the message once the connection is reestablished. Once the messages are delivered, they are cleared from the Outbox. Simply put, Outbox is the place where the outgoing messages are stored until they are fully sent and received by the recipient.

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    Delay Delivery In Outlook For All Emails

    Delay delivery option is designed for the user to keep a barricade, Email is scheduled to send to the recipient on the particular time frame.

    Under this scenario, our message will be quarantined in the outbox until the activation time kisses the board. You can uncheck the option to clear delay delivery rule.

    Fix The Stuck Outbox Message In Mail For Ios With A Reboot

    Delete Email stuck in Outlook Outbox

    The good news is that most stuck outbox emails can be unstuck by simply rebooting the iPhone, iPad, or iPod touch.

    The easiest way to force reboot an iPhone or iPad is to hold down the Power Button and Home Button concurrently until you see the Apple logo on screen.

    Once the iOS device has powered back up again, be sure there is an active wi-fi or data connection, then re-open the Mail app. The Mail message should send on its own.

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    Check Your Fetch Password

    A recent change in your password directly affects your outlook account, you will have to update the password to get rid of Outlook message stuck in Outbox issue.

    • Go to File Tab > > Click Info > > Select Account setting > > Account setting

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    Also Read:

    Why Is There No Outbox In Outlook

    When youre online and email works normally, you wont see the Outbox.If email continues to sit in your Outbox, you might be offline. To check, select the Tools tab, and move the slider to Online. If you change your mind and dont want your message to be sent, you can cancel it while its still in the inbox.

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    When Pausing Or Cancelling Campaigns

    Please be aware:

    • Due to the nature of the sending process, it may take a few minutes for the campaign to become fully paused
    • The numbers given for emails already sent and emails remaining in the ‘Pause or cancel’ window are estimates
    • Emails already sent can’t be recalled
    • Any emails already sent will be chargeable
    • Paused campaigns will be cancelled if they aren’t resumed within seven days of the expected send date
    • Cancelled sends return to your Unsent campaigns

    Can we help?

    Antivirus Or Antispam Software Is Scanning Your Outgoing Email

    Outbox Messages

    Symptoms: similar to the previous point.

    If the antivirus program is casing issues with sending email, first of all check your antivirus manufacture’s web-site for updates, and then forums or user communities for solutions and workarounds.

    Disabling email scanning may help too. You should not be afraid to do this because this option is not really necessary, it is simply an extra precaution or maybe a holdover from the early days of anti-virus programs. In fact, even with the email scanning option turned off, all modern antivirus software will continue to work and check incoming files as they are saved to your hard drive, including email messages and attachments.

    Also, you can try to set a timeout by going to Account Settings > More Settings > Advanced tab.

    If the above does not help, look for an alternative antivirus program. You may have a great temptation not to use any antivirus at all, but think twice before doing this. As you understand, this would leave your computer vulnerable and defenseless against viruses and malicious software that are in abundance these days and which could permanently destroy your system and information you store on your hard drive. As they say “of two evils…”

    I hope this article will help you to efficiently cope with email messages stuck in your Outbox. I definitely learned a couple of useful things when writing it 🙂

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    Email Stuck In Outbox On Iphone Or Ipad How To Fix Unsent Mail In Ios

    Have you ever gone to send an email in iOS only to have the message get stuck in the Mail app outbox of iPhone, iPad, or iPod touch? Youll know when this happens because at the bottom of the Mail app in iOS, the status bar shows 1 Unsent Message in iOS, or perhaps even more unsent messages if multiple emails are stuck in the outbox.

    If you find yourself with email stuck in the outbox of iPhone or iPad, you can use a few simple tricks to quickly fix the problem and send the email on the way..

    Why Outlook Is Not Sending Emails And What You Can Do About That

    You replied to your email and clicked send and receive. A while later the client calls to tell you they have not received your proposal. Your heart drops. You did send the email. You then check that the mail was sent successfully and when you open up Outlook, your mail is stuck in the outbox. We have all experienced the above scenario, and it always seems to happen at the most inopportune times. But luckily there are some fixes to help you to solve why Outlook is not sending emails and what you can do about it.

    • All Levels

    Microsoft Outlook 2016 at Its Best Boost Your Office Productivity in No Time with Outlook 2016: The #1 Outlook Course | By 365 Careers

    Microsoft Outlook is the most popular email and calendar application in the world today. With over a billion users, businesses all over the globe rely on outlook to ensure their business communications run smoothly. Businesses manage emails, time and manage contacts using Microsoft Outlook, and businesses rely on outlook to share calendars and schedule meetings.

    Here are a few things you can try to get the messages that are stuck in your inbox sent:

  • Resend the message in the outbox

  • Check your online status

  • Check the addressees email address

  • Check the send options in your Outlook

  • Your Outbox folder may be damaged

  • Your profile may be damaged

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    How Do I Synchronize Outlook

    Depending on your model of Android you may need to open the Apps drawer on the Android home-screen and select Outlook here.Android

  • On the Android open the Play Store.
  • Select search at the top of the Play Store main page, type Outlook, and tap return.
  • Select Outlook from the results and tap Install.
  • Pausing Cancelling Campaigns And Changing Scheduled Send Times

    How to fix if email get stuck in outbox in outlook ?

    While a campaign is being processed, you can click on the envelope icon under the Status column to pause or cancel your campaign.

    Pausing your campaign will also give you the chance to modify the scheduled send time if the campaign is a scheduled send.

    If your campaign has already been paused, then you can click the envelope icon to resume it.

    The option to pause, cancel or resume your campaign is also available from the More actions dropdown.

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    Check The Status Of The Server

    Is your mail server offline? If so, it will show your Outlook emails stuck in outbox. In this case, check the server status from the lower right-hand corner of Outlook window to see if youre actually connected.

    If not, check your internet connection through your browser, and if you can surf the internet, then your mail server is likely down.

    Repair Outlook Send Receive Error In Outlook For Mac 2016

    In the Mac version of Outlook, you can take care of a few things while attempting to get Outlook working again.

    Step1: Recheck the Recipients Email

    Even a comma instead of a period can stop Outlook from sending an email.

    Step 2: Inspect Your Connection

    First, confirm if you are connected to the internet. Then, confirm you are working online in Outlook. To perform this, visit the Outlook menu, see if Work Offline mode is on. If so, tap on Work Offline to eliminate the check the mark and work on online mode.

    Step 3: Clear The Send Folder

    You have to vacant the folder to unload the stuck messages. Any message you delete must be rebuilt as it cannot be retrieved or undeleted.

    • 1. First, open the Send folder.
    • 2. Eliminate the entire messages in the folder.
    • 3. Then, leave Outlook.
    • 4. Now, start Outlook again.
    • 5. Lastly, send an email to check if this problem is resolved.

    Step 4: Recreate the Outlook Database

    You can try the Microsoft utility to recreate a corrupted database and may repair Outlook. Users of the Microsoft Exchange account can rebuild the database and eliminate any information that is not synced with the server. Backup of the Outlook data stored on your PC before you recreate the database.

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