How To Write A Condolence Email

Choose The Best Templates For A Condolence Email

Watch how to write a condolence message

Grief is a universal language and one that knows no boundaries. These condolence email templates may seem specific, but with a little tweaking, they can fit any occasion.

Focus on conveying your sympathy without being too wordy. Remember, the key to a good condolence email is letting your sincerity shine through.

Looking for more ideas? Check out our guides on how to send a condolence email to a boss or to a client.


Sympathy Message To Employee Examples

Your employees are the bedrock of your success, so when they experience the loss of a loved one you should be right beside them and offer support. Here are some ideas to express your heartfelt sympathy:

Please accept our sincere sympathy, we are here for you to lean on. Whatever you need, whenever you need it, just reach out.

We are devastated to hear the sad news of your Moms passing. You are in our prayers, God Bless.

We are so sorry for your loss. led an amazing life and we were blessed he was a part of our Family

, you have my deepest sympathy! I am tremendously saddened for your loss. The memory of your Mother will give you comfort, and her legacy live through you all! God Bless your family.

May time heal the sadness that you feel with the loss of your dear wife. During these tough times, know that you are in our thoughts and prayer.

Famous Quotes You Can Add To Emails For Condolences

Memory nourishes the heart, and grief abates. Marcel Proust.

Life is eternal and love is immortal and death is only a horizon and a horizon is nothing save the limit of our sight. Rossiter Worthington Raymond.

Earth hath no sorrow that Heaven cannot heal. Thomas Moore.

If the future seems overwhelming, remember that it comes one moment at a time. Beth Mende Conny.

Our death is not an end if we can live on in our children and the younger Generation. For they are us, our bodies are only wilted leaves on the tree of life. Albert Einstein

He who has gone, so we but cherish his memory, abides with us, more potent, nay, more present than the living man. Antoine de Saint-Exupery

When he shall die. Take him and cut him out in little stars. And he will make the face of heavn so fine. That all the world will be in love with night. And pay no worship to the garish sun. William Shakespeare, Romeo and Juliet

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Components Of A Condolence Letter

The difference between a condolence letter and a sympathy note is the length. For example, a note might be a few sentences, while letters may be a few paragraphs.

It’s entirely your choice which you choose to write. It depends on how much you wish to express. It’s common to start writing a note and soon find you’ve written several paragraphs.

Condolence letters use the following six components.

  • Acknowledge the loss: Refer to the deceased by name. Don’t try to dance around or use a euphemism for deaththe recipient knows their loved one has died. Moreover, saying and hearing the deceased’s name is often comforting to the bereaved during this difficult time.
  • Express your sympathy: “I’m sorry for your loss” is a common expression to convey sympathy.
  • Note a special quality: If one or more of the deceased’s special strengths or qualities come to mind, say something about it in your note.
  • Include a memory: Include your favorite memoryof the deceased.
  • Remind the bereaved of their own strengths: A grieving person may be feeling lost, helpless, or alone. Try to remind them of their own qualities that can help them cope, such as their faith, optimism, or resiliency. For example, you could praise their positive attitude during their loved one’s illness.
  • Offer to help: “Let me know if I can help” is too vague. Instead, offer a practical and specific thing you can do.
  • For Someone Who Lost A Grandmother

    FREE 6+ Condolence Email Examples &  Samples in DOC

    Dear John,

    I apologize for the belated note. Ive been traveling, and only just got the news of your grandmothers passing last month. Miss Millie was like family to me. I loved going to church with your family and listening to her sing with the choir. And going back to her house for Sunday supper was a blessing.

    Things werent always great at my house. So, having one day a week where I could count on a good meal and some kind words made a huge difference in my life. Im so broken up that I wasnt there for Miss Millies homegoing service. I know shes looking down on us. After all, she was already an angel when she was on earth.



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    For Someone Who Lost A Father

    Dear Paul,

    I was sorry to hear about the recent passing of your father. Though I never met him, I always enjoyed hearing your stories about him.

    He sounded like he was an extraordinary individual. I know you thought very highly of him. From what youve told me about him, his passing is a great loss. I know Im on the other side of the world right now, but Im always available if you need to talk.Best,

    How To Communicate Your Condolences

    There are many different ways you can express your sympathies when someone dies and there is no right or wrong way of doing so. The Australian Centre for Grief and Bereavement recommends contacting the person as soon as possible. The method of communication you choose is completely up to you, and will depend on your comfort level and relationship with the person mourning.

    Face to Face

    The most intimate way to pass on your condolences is by having a conversation in person. Meeting face-to-face can make it easier to gauge how to act around the bereaved and what might be an appropriate way to comfort them. In this situation the mourners body language will tell you a lot about the way they are feeling. If their arms and legs are crossed or they are facing away from you and avoiding eye contact it could indicate they are not ready to have a conversation about the loss. Likewise, if they are visibly upset it may be appropriate to offer some form of physical comfort like a hand on their shoulder or a hug.

    Over the phone

    Social media

    Rather than publishing official obituaries or death notices people often notify friends about the loss of their loved ones online. This can offer a quick and easy opportunity to pass on your condolences by responding publicly to the social media post or by reaching out through a private message.

    A sympathy card and flowers

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    How To Write A Condolence Email To Customers And Coworkers

    Very sadly, two past clients contacted me recently asking how to best phrase condolences to customers who have lost team members due to the pandemic or other reasons, and especially how to phrase necessary business actions with tact. As of today, more than 443,000 Americans have died from COVID-19 and 2.25 million people have died worldwide. Inevitably, with these staggering numbers, it affects work, assignments, and customer support, as well as personal loss.

    While this article can in no way offset the heartbreak of those who have lost loved ones and dear colleagues, I hope it helps you express your condolences to customers or colleagues and explain how you will respond to support the work actions needed.

    How To Open A Condolence Letter

    How To Write A Condolence Message

    Many people never send a note because they simply dont know where to begin. Write on simple stationary or on a sympathy card from the store. Start by writing a greeting. When writing to parents, consider addressing the letter to siblings as well.

    • Begin with a simple acknowledgement of the loss. Be sincere and express your feelings of sympathy.
    • Refer to the deceased by name, and identify your connection to the child.
    • I wanted to share how very sorry we are for your loss. Aiden was in theater at school with my daughter, Sophia.
    • “I am heartbroken for the loss your family has suffered. It was a joy to have Luke in my class during third grade.

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    Condolence Email To Employee

    If your employee has recently lost a loved one, you can write:

    • I am so sorry to hear about the passing of your . Please don’t hesitate to take the time off you need to process this loss. Know that everyone here at is here to support you during this time.
    • I want to pass along my sincerest condolences for the loss of your . Please don’t hesitate to reach out if there’s anything I can do for you. Human resources will be connecting with you to see what support you need during this time. Again, please accept my deepest sympathies.

    Condolence Email Writing Tips

    If you would prefer to write your own email rather than using one of the samples above then you can follow some of these tips/guide to help make it sound just right.

    • Be sincere theres nothing worse than receiving a letter or email that sounds forced. So ensure that you speak from the heart and genuinely mean what youre saying.
    • Express your sorrow be clear how much you will miss the departed and how sorry you are for their loss. This is the reason for your email so make it clear quickly.
    • Offer support if you can then offering help is a touching gesture and one the recipient will almost certainly appreciate. It can range from being there to talk to or listen through to running errands for them or picking up their children.
    • Being personal if you were close to the deceased then you might want to talk more personally about them. Perhaps retell a story or anecdote involving them or just mention their best qualities that you admired.
    • TAGS

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    Extra: What Does Condolences Mean

    A simple definition of the word condolences is the following:

    • Sympathy, compassion, or regret shown for someone who has experienced misfortune or loss.
    • Example sentence: The family received condolences from friends after the loss of their grandmother.

    The word condolences is almost always used in the plural form the singular form condolence is rather rare when used as a noun.

    But the singular form, condolence, is not rare when it is used as an adjective, for example in the phrases condolence card or condolence message.

    In terms of etymology, both condolence and condolences come from the Latin condolens, which itself comes from the Latin verb condolere: to suffer with another.

    Dolere means to grieve think, for example, of the word doleful.

    What Should The Salutation Be

    41 Condolence &  Sympathy Letter Samples á? TemplateLab

    If you are a close friend or peer, simply use the persons name as you normally would. If you are writing to a relative, it is appropriate to use their relational form of address, i.e., Uncle Dave or Grandma Sorenson.

    And if you are addressing a business or professional person, use Mr., Mrs., or Ms., followed by their full name or just the surname.

    For the email itself, you have many options to begin or address the message. Some of the more common are:

    • Dear
    • Dearest
    • My dear/dearest

    For more professional contacts, use a formal address and their name. And for more intimate acquaintances, you can use a nickname, pet name, or other term of endearment.

    • Sweetheart
    • Hey Mugs

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    Loss Of Spouse Or Partner

    Someone whos just lost their spouse or partner is both grieving and also facing a huge adjustment to their day-to-day living and sense of identity. Whether theyve been sharing life for six years or sixty years, its a shock to lose that feeling of togetherness in everything. You might choose to acknowledge this in a direct or indirect way in what you write.


    Writing Tip: For a surviving spouse who still has kids living it home, consider including them in your message. You could mention them in your greeting , in the body of your message, or both. Another option would be to send a separate card to each of the kids.

    Condolence Message To Boss Examples

    Your boss or supervisor undergoes significant pressures juggling the needs of employees, keeping up productivity, and pleasing customers. When your boss experiences a loss and might be overcome with grief and complementing on how to sell a business you show your solidarity by taking inspiration from the following examples:

    May our Lord bless and comfort you and your family during this time of pain. Our deepest condolences.

    While it may not feel that way now, your incredible strength will help guide you through your grief as you mourn the loss of your loved one.

    In your time of grief, I wish to express my deepest sympathies for the loss you are experiencing.

    The loss of your beloved wife has saddened our entire family, she was such an amazing person. We hope the precious memories you carry in your heart will help you through this challenging time.

    Your dear father was an Angel to all of us. Stay strong you are in our Prayers.

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    Condolences For Loss Of Father

    • My thoughts and prayers are with you as you deal with your loss and with the absence of your father.
    • Your dear father will be very missed. May he rest in peace.
    • His spirit is everywhere, like a beautiful light that he took with him.
    • My heart goes out to you. Im terribly sorry for your loss. I know your Dad was a very special man.
    • His soul will live forever in our hearts.
    • We want you to know how deeply, truly, and dearly we will miss him.
    • He touched so many hearts, and opened so many minds.
    • We will never forget him, and are grateful to have had him in our lives.
    • My thoughts and prayers are with you as you are dealing with your loss and with the absence of your father.
    • May your fathers soul rest in peace. He will be forever missed.
    • Your dad was such a wonderful person, and I will always be grateful for the memories I have of him.
    • Your father has taught me how to be a good human being. He was a gentle, kind, and selfless man.
    • Were happy we had him in our lives.
    • His loving warmth will be forever with us.
    • He will not be forgotten, and will be greatly missed. Rest in peace, my friend.
    • Your father was a very honest and trustworthy man.

    How To Express Sympathy In An Email

    How to Write a Sympathy Message

    When expressing sympathy in an email, there are a few simple steps you may opt to follow.

    • Write an appropriate subject line.
    • Address the recipient in a respectful way that coincides with the type of relationship and level of intimacy.
    • Add a line or two about the deceased individual if you knew them.
    • Write a sympathy message sign off that is sincere.

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