Why It Is Important To Report A Scam
Reporting scams helps the authorities to get a better understanding of how scams are being done so they can be stopped.
Notifying government agencies can work to protect other citizens from a similar fate, as public awareness campaigns help to alert others to the scam. Importantly, if you have lost money or had your identity compromised you are likely a victim of crime and you have every right to report it to the police.
Many agencies collaborate to stop internet scammers the more information they have, the better. You can report the scam to the below agencies:
- The Internet Crime Complaint Center will refer your complaint to the relevant law enforcement agency.
- The Federal Trade Commission also networks with relevant authorities and will advise on the next steps to take. You may also make a report over the phone by calling the FTC Consumer Response Center on 1-877-FTC-HELP .
- Ecommerce.gov specializes in scams and fraud that relates to foreign companies and transactions.
- The Department of Justice can help you to determine any additional agencies should be notified of the scam and its impact on you.
- The Anti-Phishing Working Group the APWG help to unify the global response to cybercrime.
- The United States Computer Emergency Readiness Team is a flagship cyber-defense and and incident response center.
To help you protect your identity, you can refer to these government services for advice and action steps to take after being scammed.
Online Marketplace Purchase Scams
Online transactions, whether you are the buyer or the seller, require caution to make sure you avoid scams. This is particularly true if you are engaging in a person-to-person transaction, perhaps through Facebook Marketplace, Craigslist or eBay rather than purchasing through an online store.
When you are buying items advertised online, make sure that the seller actually has possession of the goods being sold, and hasnt just copied photos someone else has posted online. If possible, view the product in-person before purchasing, but take appropriate safety precautions including meeting in a safe, well populated place and bringing a friend.
If you must purchase an item without viewing the item in person, take additional precautions:
Fake Websites And Other Internet Scams
If you need to apply for an eTA, be careful when you deal with companies that claim to offer help to get one. These companies are not working with the Government of Canada. Many have websites that charge a fee for information and submitting eTA applications.
This Government of Canada website is the official place to apply for an eTA.
Its easy for criminals to copy a real website or build one that looks professional. Websites may claim to be official Government of Canada sites or their partners. Others may claim to offer special immigration deals or guaranteed high-paying jobs. They do this to trick people into paying them money.
Some of these sites may try to get you to give them your private information. This could be used to steal your identity.
Here are some things to watch for:
- If the website claims to offer special deals to people who want to immigrate, dont deal with them. Dont pay for offers of guaranteed entry into Canada or faster processing of your application. These claims are false.
- Check the address in your browsers address bar when you land on a website. It should match the address you typed.
Here are some other ways to protect yourself:
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Report Scams To Third Parties
You may want to report the scam to organizations outside of the government. Third parties may be able to get your money back or remove fraudulent charges.
Report a scam that happened with an online seller or a payment transfer system to the companys fraud department.
If you used your credit card or bank account to pay a scammer, report it to the card issuer or bank. Also report scams to the major credit reporting agencies. Place a fraud alert on your credit report to prevent someone from opening credit accounts in your name.
What Should You Do If Youve Received A Scam Email

- Do not click on any links in the scam email.
- Do not reply to the email or contact the senders in any way.
- If you have clicked on a link in the email, do not supply any information on the website that may open.
- Do not open any attachments that arrive with the email.
If you think you may have compromised the safety of your bank details and/or have lost money due to fraudulent misuse of your cards, you should immediately contact your bank.
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Here Is How To Report Fraudulent Emails Worldwide
Use the links below to contact the proper authorities regarding your scam emails. Taking the first step to report to the right source is an excellent way to combat scam emails. When you enter your information, be as detailed as possible to get the best outcome:
- Report scam emails in the United States HERE
- Report Scam Emails in Canada HERE
- How To Report Scam Emails in the United Kingdom HERE
- Report Scam Emails in Australia HERE
Report A Message As Phishing In Outlookcom
In the message list, select the message or messages you want to report.
Above the reading pane, select > Phishing> Report to report the message sender.
Note: When you mark a message as phishing, it reports the sender but doesn’t block them from sending you messages in the future. To block the sender, you need to add them to your blocked senders list. For more information, see Block senders or mark email as junk in Outlook.com.
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How To Report A Scam Post On Craigslist
Go to the scam reporting section of craigslist:How to report a scam on craigslist you can send craigslist the details of a suspected scam here.How to report a scammerHow to report scam emails:
I had my subaru wrx up for sale on craigslist and had this exchange with someone who replied to my ad:If there was a theft of money or property involved in the website scam, you should go to your local police as well.If you are selling a car online and someone is interested in buying the car,.If you are unsure which post your personal information is in, please ask the next person who contacts you for the post id
If you met the dealer in person and then they scammed.If you receive an abusive email from an address that ends with reply.craigslist.org, for example:If you receive an email from a possible craigslist scammer, scroll to the bottom of the email they sent and click on the link under please flag unwanted messages to report.In case you want to report text spam related to your craigslist post, you can try one of the following options:
Include as much information as possible, including:Instead, go to the relevant canada post website and log in from there.Is the fraudulent behavior part of a classic scam & spam.Locate and use the last link that appears at the bottom part of that message:
Youd want to know what to do after being scammed on craigslist.
What To Do If You Think Youve Received Scam Mail
If you think you or a family member is receiving scam mail, please complete our dedicated form here.
You can complete a Scam Mail Report and send it to:
FREEPOST SCAM MAIL
Please include any items of mail youve received that you believe were sent by fraudsters. This should include the original envelope it was sent in.
Or call us on: 0800 0113466 .
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How To Report Scam Emails In The Uk
ActionFraud, the National Fraud & Cyber Crime Reporting Centre has a form to complete if you need to report an email scam, phishing or fraud attempt, along with detailed information about how to protect your identity. If you have been scammed and lost money, you can report the loss as a crime. Contact a credit reference agency to apply for a fraud alert to protect your credit rating. The CRAs are Experian, Equifax, and TransUnion .
What Does Phishing Look Like
Email phishing can be difficult to distinguish from legitimate emails. In this example, notice:
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How Not To Be A Spam Bot
Hackers and spammers troll the internet looking for computers, phones, tablets, and other connected devices that arent protected by up-to-date security software. When they find unprotected devices, they try to install hidden software called malware that lets them control the devices remotely.
Many thousands of these devices linked together make up a botnet a network used by spammers to send millions of emails at once. Millions of computers, phones, and Internet of Things devices, like smart cameras or voice assistants, can be part of botnets. In fact, most spam is sent this way.
You dont want spammers to use your device. It can cause a lot of issues, from slow devices, legal trouble if attacks are traced to you, and stolen personal information that can be used for identity theft.
Heres how to reduce the chances that your device will become part of a botnet:
- Keep your devices security updated. To be secure and effective, the software that comes with your device needs occasional updates. Whether you have a new or existing device, visit the manufacturers website to see if theres a newer version of the software to download. Register your device with the manufacturer or sign up to get updates to keep the software current. Set your updates to download automatically and, if possible, set up your device to automatically update.
Keep Your Firewall Turned On

A firewall helps protect your computer from hackers who might try to gain access to crash it, delete information, or even steal passwords or other sensitive information. Software firewalls are widely recommended for single computers. The software is prepackaged on some operating systems or can be purchased for individual computers. For multiple networked computers, hardware routers typically provide firewall protection.
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Report Scams To The Federal Government
You can report scams to the federal government. Your report may keep others from experiencing a scam. Government agencies use reports of scams to track scam patterns. They may even take legal action against a company or industry based on the reports. However, agencies usually dont follow up after you report, and can’t recover lost money.
Do not use the agency contact information included in scam messages. Use contact information in the federal agency directory to report other government imposters.
Report Disaster and Emergency Scams
Report coronavirus scams and other scams about disasters and emergencies.
Use the National Center for Disaster Fraud’s web complaint form or call .
Find more information on identifying and reporting coronavirus scams.
Report Most Common Scams
The Federal Trade Commission is the main agency that collects scam reports. Report your scam online with the FTC complaint assistant, or by phone at . The FTC accepts complaints about most scams, including these popular ones:
- Phone calls
- Demands for you to send money
- Student loan or scholarship scams
- Prize, grants, and sweepstakes offers
The FTC also collects reports of identity theft. Report identity theft online at IdentityTheft.gov or by phone at .
Report Online and International Scams
Report IRS or Social Security Imposter Scams
Scammers often pretend to work for the Social Security Administration or Internal Revenue Service . Common signs include:
What Does Smishing Look Like
Text phishing or smishing uses similar techniques as email phishing. In this example, notice:
Please note that due to technical reasons, some email messages forwarded to may be rejected by our server. If this occurs, please delete the suspicious email or text message. Wells Fargo regularly works to detect fraudulent emails and websites. Thank you for taking steps to protect your personal and financial information.
Apple, the Apple logo, Apple Pay, Apple Watch, Face ID, iPad, iPad Pro, iPhone, iTunes, Mac, Safari, and Touch ID are trademarks of Apple Inc., registered in the U.S. and other countries. Apple Wallet is a trademark of Apple Inc. App Store is a service mark of Apple Inc.
LRC-0521
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If you received an email from a sender posing as Public Health Ontario offering you next steps for signing up for a vaccine certificate or asking for your private health information: Do not open it or click on any links.
*A phishing scam is an attempt to deceive you into giving sensitive information to someone posing as an individual or company that you know .