How To Contact Google Support As A Business Owner
When you are a normal business owner trying to show up on Google, its still possible to receive help, its just unlikely. The best way to do this is to send a support message from Google.com. Follow the instructions below:
Notice that I specifically chose Google My Business. Google has no support channel for asking about the regular organic search listings.
In this example, to get to this contact form I chose Verification then I request a post card more than 14 days ago and then clicked the contact us that popped up:
How to Contact Google Support
PRO TIP: If you choose advertise with Google or advertise my business you are the most likely to get a contact form or a phone number that you can call. They even have live chat for advertisers
How To Contact Google Support If You Are An Adwords Advertiser
When you advertise on Google, you are much more likely to speak with a real customer service representative. Google makes the vast majority of their profits from business who pay Google to show up at the top of searches. When you see a little box with the word Ad inside next to a search results on Google.com you should know that a business will pay Google an advertising fee if you click on that listing.
As we explained here, Google is happy to speak with businesses who want to spend more money on advertising. The only other requests for support that will connect you with a Human are Google My Business or Google corporate. Google My Business is Googles competitor to Yelp and other review websites. Google uses it to introduce business owners to their advertising products, therefore they do actually offer customer service for business owners who want to improve their business listings. Be prepared to be sold to because Google My Business support is trained to sell AdWords.
However, keep in mind that if you ask any questions about SEO, or ranking your business on the free section of Google, you will never get very specific advice. Google support will generally direct you to support documents which talk about best practices. They will almost avoid answering your questions about problems with your website and showing up on Google for free.
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Why Is It So Hard To Contact Google Support
Google has over 100 billion searches per month and the amount of customer service requests they receive is overwhelming. Imagine if just 1 out of every 1,000 users contacted Google one time each year, thats more than 1.2 billion customer support inquiries every year, or 3,280,000 per day. Some people might say, sure, but thats just 136,000 support messages every hour, which might be a possible for a business with Googles billions of dollars.
We really dont know. We realize this is not an simple problem often times problems simply cant be automatically solved at a large scale for consumers of free websites. At the same time the much smaller number of advertisers, business owners or dedicated users definitely need some respect. These Google searchers enable Google to advertise and when they , they drive Googles stock value higher and higher. These searchers need a better way to raise present their problems to Google.
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Investing In European Talent To Help Build The Metaverse
- Creating 10,000 new jobs at Facebook across the EU
- Building on our long standing European presence and putting the region at the heart of our plans to help build the metaverse
Facebook is at the start of a journey to help build the next computing platform. Working with others, were developing what is often referred to as the metaverse a new phase of interconnected virtual experiences using technologies like virtual and augmented reality. At its heart is the idea that by creating a greater sense of virtual presence, interacting online can become much closer to the experience of interacting in person. The metaverse has the potential to help unlock access to new creative, social and economic opportunities. And Europeans will be shaping it right from the start.
No one company will own and operate the metaverse. Like the internet, its key feature will be its openness and interoperability. Bringing this to life will take collaboration and cooperation across companies, developers, creators and policymakers. For Facebook, it will also require continued investment in product and tech talent, as well as growth across the business.
So today, were announcing a plan to create 10,000 new high-skilled jobs within the European Union over the next five years. This investment is a vote of confidence in the strength of the European tech industry and the potential of European tech talent.
Are There Any Solutions How Do You Contact Google
The bad news is that if you are a normal Google user, you do not really have any options. This can be hard to believe, because Google is a multi billion dollar company. When it comes to Google, you and your searches are their product. This means that if one of Googles billions of searchers has an problem, its not that important for Google. They dont want to hire a support team and spend money to help searchers. Google has a philosophy of cookie cutter support documents and user run forums for doing their support. Instead of spending money on customer service, they focus on improving their technology, along with creating new products and services.
If you are an Advertiser on Google AdWords or a Business Owner with an Google My Business listing, there are escalation paths to help address your issues. Well explain those at the end of the article.
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